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  | In Store Returns/Exchange Policy |
| Online Returns/Exchange Policy |
| Special Sales Returns |
| How do I exchange an item? |
| How do I return an item? |
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| In Store Returns/Exchange Policy
Thank you for your purchase. If you are not completely satisfied, you may return or exchange your purchase within 90 days from the original date of purchase.
All return/exchanges must be accompanied by the original receipt* and any refunds will be made in the original form of payment. Merchandise purchased on a credit card will be refunded to the original card only. Best efforts will be made to refund merchandise purchased on a debit card to the original card.
Any amount refunded or credited will be reduced by the pro rata amount of any Perfect Fit® rewards certificates or other savings promotions used to purchase the returned/exchanged merchandise.
All refunds require customer name, address and phone number. Any refunds over $50 for non-credit or debit card purchases which could not be refunded to the original card will be paid to you with a check issued from our corporate offices. If register funds are unavailable for refunds under $50, a check will be issued from our corporate offices. All checks will be issued within 10 (ten) business days.
Returns/exchanges on altered or worn clothing are subject to store management's sole discretion. Other restrictions may apply to special sales. For further details, see www.menswearhouse.com/salesterms or speak to management at one of our conveniently-located stores.
*Perfect Fit members do not need original receipt if transaction number is on file. | | – back to top | |
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| Online Returns/Exchange Policy
Thank you for your purchase. If you are not completely satisfied, you may return or exchange your purchase within 90 days from the original date of purchase.
Please follow the directions on the reverse side of the packing slip to insure an accurate accounting for any exchange or refund. Any refunds will be made in the original form of payment. Merchandise purchased on a credit card will be refunded to the original credit card only.
If you choose to return merchandise to a Men's Wearhouse store, it must be accompanied with the packing slip from the order. Without the packing slip, we will exchange items at current retail value for merchandise or in-store credit only; valid identification is required.
Returns/exchanges on altered or worn clothing are subject to store management discretion. Perfect Fit members do not need the packing slip if the transaction number is on file. | | – back to top | |
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| How do I exchange an item?
There are two ways to exchange an item you have purchased online: - Exchange your purchase at your Home Store, or at any Men's Wearhouse store nationwide. To be automatically connected to the Men's Wearhouse store nearest to you, please call 1-800-776-SUIT (7848).
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| How do I return an item?
There are two ways to return an item you have purchased online: - Return your purchase at your Home Store, or at any Men's Wearhouse store nationwide. To be automatically connected to the Men's Wearhouse store nearest to you, please call 1-800-776-SUIT (7848).
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- Return your purchase to our Online Store by using the pre-assigned RMA# (Return of Merchandise Authorization Number) and pre-paid Return Shipping Label provided in your original shipping box. Note: Please include specific reasons for the return.
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| If you have misplaced your pre-paid return label, or would like to return an item yourself:
- Fill out the return form on the back of the invoice and include it with your merchandise.
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- Securely pack your merchandise and send, using a traceable shipping method, to the following address:
For orders within the United States:
The Men's Wearhouse 8101
5803 Glenmont
Houston, TX 77081-1701
For APO/FPO orders:
The Men's Wearhouse 8101
6380 Rogerdale
Houston, TX 77072
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You still haven't answered my question. What do I do? If you have further questions, you may contact us in the following ways:
- E-mail us.
- Call us toll-free at: 1-877-986-9669
- Fax us at: 281-776-7038
- Our business hours are Monday-Friday: 8:00 a.m. to 9:00 p.m. CST
Saturday: 9:00 a.m. to 6:00 pm CST
Sunday: CLOSED - Write us at:
Men's Wearhouse
Customer Relations
6380 Rogerdale Rd
Houston, Texas 77072
Attn: Dept. EC561
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